Customer Experience
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Recent activity by Customer Experience-
Purchasing Midland Products Outside of the US
Midland is proud to have a trusted global presence, providing reliable communication solutions to customers around the world. However, currently, we are only able to ship orders within the 48 conti...
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What is “Group Mode” on Midland GXT Radios?
On Midland GXT handhelds, Group Mode is a selective-calling feature layered on top of a normal GMRS channel. Instead of ringing every radio on that channel, you can page just your group (or even a ...
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How to Set Up Your Midland MXR10 Repeater
This step-by-step guide walks you through installing the repeater programming software, connecting your repeater, choosing a repeater channel, setting privacy codes, and syncing those settings to y...
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Hardwiring the MXT115/MXT275
Tools & Materials NeededWire strippers / crimpersMultimeter (for checking power/ground)Add-a-fuse kit (recommended for fuse box wiring)15A inline fuse holder (if not already included in the radio ...
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Why You Should Never Unwrap Midland Rechargeable Battery Packs
Midland rechargeable battery packs are designed with a protective shrink wrap that is an important part of the battery—not just packaging. You may notice the shrink wrap is clearly labeled with a w...
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Customizing the WR120 and WR400 Alert Options
Midland’s WR120 and WR400 offer several options for customizing your radio. You are able to choose the type of alerts you get, the way the alert is received, and on newer models, the volume of the ...
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How to Return or Exchange Your Midland Product
Midland Radio is committed to ensuring your satisfaction with every purchase. If you need to return or exchange a product, our streamlined Returns Portal makes the process easy and secure. This gu...
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Becoming a Midland Authorized Dealer or Reseller
Are you interested in selling Midland’s industry-leading two-way radios, weather alert devices, or communication accessories? Becoming an authorized Midland dealer or reseller opens up access to pr...
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Order Delays and Tracking Information
Waiting for your Midland Radio order can be frustrating, especially when communication equipment is crucial for your activities or business. This guide helps you quickly check order status, underst...
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Missing or Damaged Items From Your Order
If you’ve received your Midland order and some items are missing or damaged, don’t worry—our support team is here to help make things right. This article guides you through the steps for reporting ...